With year-on-year improvements over the last three years, including winning 4 national awards last year, the 23-strong MHRA team has a consistent track record of achievement and providing value for money. Their internal customer feedback showed an 83% satisfaction level, up 14% in two years.
Their #FakeMeds campaign helps protect the public when buying medical products online. Partnering with Slimming World, they achieved wide coverage reaching 5.65 million 18-30-year-olds (55% of their target audience). This saw a 24% increase in buyers checking if a seller of a medicine is legitimate. The budget was £30k, 80% of which was in-house hours.