Poli was appointed Director of Communications at HMRC in January 2018, having held the position on an interim basis since May 2017. She is accountable for all reputational issues and leads a team of c.200 colleagues, based across the UK, covering media relations, external affairs, EU Exit communications, strategic communications, marketing and campaigns, and internal communications. She is also the department's Sustainability Champion and is the Diversity and Inclusion Champion for the Government Communications Service. Prior to this role Poli was Head of Communications at the Cabinet Office from 2015 to 2017, and interim Director of Communications at the Department for International Trade. Poli was at HMRC from 2012-15 as Head of Communications for Benefits and Credits, and before that worked in a number of communications roles including at Department for Education, the Home Office and Defra.