This time last year we never thought we’d be submitting an entry for ‘Best Specialist Agency’ when our specialism is travel and Covid had caused a global travel shutdown. However, LOTUS has thrived in Covid, making bold hires in the SMT, empowering and rewarding our team and differentiating the business through investment, agility and making ourselves invaluable to our clients. We’ve taken on over 15 new clients, delivering 758% growth YOY and a staggering nine-fold operating profit increase. All against the backdrop of the worst year the travel sector has ever seen.